Welcome to Care Konnect

Care Konnect is a suite of software that enables better communication, complaint management and service feedback in aged care. We do this by connecting service providers, care, recipients and families as the solution on the Care Konnect platform which is secure, intuitive to use and in real-time. This mean service providers are no longer dependent on basic and insecure forms of communication such as email and telecommunication to keep families informed of their loved ones and gain feedback on their services.

O
I am an Operator
F
I am a Family

Newsfeed

The Newsfeed is at the center of each users experience. Care staff, care recipients, family and friends are able to post written updates in the private newsfeed with other network members. This can be in the form of a written status, photos, video or links sharing the day to day and general happenings of the care recipient. All users can reciprocate with their own updates, comments and likes.

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Newsfeed

The Newsfeed is at the center of each users experience. Care staff, care recipients, family and friends are able to post written updates in the private newsfeed with other network members. This can be in the form of a written status, photos, video or links sharing the day to day and general happenings of the care recipient. All users can reciprocate with their own updates, comments and likes.

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Newsfeed Newsfeed

Feedback

Receive feedback submitted via Care Konnect where the user chooses the type of feedback, the urgency of feedback, their relationship to the provider and what it is regarding. Management is notified when the feedback is submitted, and management are able to begin their process of responding and managing the feedback appropriately whilst notifying the customer at each stage of the process. All feedback is time stamped, captured and saved for future reference.

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Feedback

Submit feedback forms via Care Konnect directly to Management. Choose the type of feedback, the urgency of your feedback, and your relationship connection. You can also submit photos and videos to coincide with the feedback.

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Feedback Feedback

Don't miss another moment with your loved ones

With over 30 years industry experience, Care Konnect helps operators and families connect like never before.

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